On your computer:
To start the setup process, go to the website https://aka.ms/setupmfa and do the following:
- Sign in to Microsoft 365 with your username@uio.no and click Next.
- You will see now see the sign-in page. Type your username@uio.no and password. Click Sign in.
- If you are asked if you want to stay signed in, you can click yes. You will now see the More information Needed-dialog. Click Next to start the activation process.
- Click I want to use a different authenticator app.
- Download Google Authenticator on your phone. The app can be found in App Store (for iPhone) or Google Play (for Android).
On your phone:
- Open Google Authenticator, click Scan a QR code.
If necessary, give the Authenticator app access to the camera.
- Click Next in the browser on your computer.
- The setup guide now shows you the QR code that you are to scan with your phone.
- Point the camera on your phone, while in Google Authenticator, to scan the QR code. The Authenticator app will now automatically configure two-factor authentication for you.
When completed, you will have a code generator for UiO in Google Authenticator on your phone.
Complete the setup:
- Click Next in the browser on your computer.
- Enter the code shown the Google Authenticator in the browser window.
- You have finished setting up two-factor authentication.
Test the setup
You can check if Google Authenticator is set up correctly by logging in to https://office.com in your browser.
Search the user manual
Contact support
Call us
Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.
Phone number: 22 84 00 04
Book a Zoom meeting
Students and employees can book a Zoom meeting with UiO Helpdesk. Available hours are Tuesday to Thursday between 11:00 and 13:00.
Book a video call