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Can not open authentication app for two-factor authentication

If you fail to open the app, then try to restart you mobile phone.

If the app still won't open after a restart, then you must delete it and install it again. 

If this does not help, then contact helpdesk.

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Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.

Phone number: 22 84 00 04

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Your request can be sent to it-support@uio.no.

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Students and employees can book a Zoom meeting with UiO Helpdesk. Available hours are Tuesday to Thursday between 11:00 and 13:00.

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Published Apr. 22, 2022 11:41 AM - Last modified May 15, 2023 8:59 PM