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Reset Two-Factor Authentication

If your two-factor authentication is not working or you experience other issues with it, you can reset and set it up again.?

How to Reset Your Two-Factor Authentication:

  1. Go to?password.uio.no
  2. Click on Two-factor authentication
Screenshot of the link to two-factor authentication in Password Services
  1. Below Reset two-factor authentication, click on Log in with ID-porten
Screenshot of the Log in via ID-porten button
  1. Authenticate via BankID, Buypass ID or Commfides
  2. Click on your account to reset two-factor authentication
Screenshot of the button to select your user account for resetting

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Note!?If you cannot authenticate with?BankID, Buypass ID or Commfides,?please contact support (see below).

Set Up Two-Factor Authentication?

After resetting your two-factor authentication, you can set it up again. Follow this guide for?set up?with Microsoft Authenticator.


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Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.

Phone number: 22 84 00 04

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Your request can be sent to it-hjelp@uio.no.

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Published Sep. 17, 2022 3:13 PM - Last modified Sep. 5, 2024 2:43 PM