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Two-factor authentication Apple Mail on iPhone/iPad

If you use an iPhone or iPad owned and administrated by UiO, please follow this guide to activate two-factor authentication for Apple Mail and Calendar.

Step-by-step guidance

  1. Go to Settings and down to Mail.
  2. In Accounts under Mail, select Add account.
  3. Enter your email using the format username@uio.no.
  4. Select Microsoft Exchange.

    Screenshot: Select Email service - Microsoft Exchange
  5. Enter your e-mail address in the form username@uio.no. Give the account a suitable description, such as Exchange or UiO. Click Next.

    Screenshot: Enter email address and description
  6. Click Sign in to let Microsoft automatically detect your Exchange setup.

    Skjermbilde: La Microsoft detektere Exchange-innstillingene
  7. Tap Continue when prompted if settings can use microsoftonline.com to log in.
  8. A Microsoft window appears. Make sure it says your username@uio.no and click Next.
  9. Enter your UiO username and password.

    Screenshot of UiO's Weblogin-page: type your username and and password
  10. Approve sign-in request in the Authenticator app by clicking Yes.
  11. Remove the checkmark if there are services / applications you do not want to use. Finish by clicking Save.
    Bildet kan inneholde: font, rektangel, skjermdump, elektronisk apparat, kommunikasjonsenhet.

  12. Apple Mail and Calendar will now download all email and calendar data before the applications are ready to use.
Published Dec. 4, 2022 - Last modified Sep. 23, 2025