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Transferring a call to another phone

To transfer a call to another phone, follow these steps:

  1. While you are on a call, find the Transfer button in the top right corner of the call window. Click on Transfer to forward the call.
    Image of a call in Teams with a red ring around the Transfer button
     
  2. When you click Transfer, you will see two options:
    - Transfer, to directly transfer the call to another number.
    - Ask and transfer, to make a consult call to confirm with the new recipient before transferring.
    Image of a call in Teams, with the options for transfer or consult then transfer
     

  3. Enter a number, or search for the person you want to transfer the call to.
    Image of the section for transferring a call in Teams, with a red ring around the search field
     

  4. Press Transfer.
    Image of the section for transferring a call in Teams, with a red ring around the Transfer-button

 

 

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Published July 10, 2025 10:53 AM - Last modified Aug. 22, 2025 3:19 PM