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Set up how the Teams phone rings

This guide gives step-by-step instructions on how to manage and customize your notification settings for the Teams phone, allowing you to tailor the alerts according to your preferences.

Let the Teams phone ring in both the speaker and headphones

If you have headphones connected to your computer that you are not wearing, and do not look at the screen when it rings, you may not notice incoming calls.

Set up Teams so that it rings both on speakers and in the headphones at the same time by doing the following:

 

  1. Open Teams on your computer and go to Settings. You find this tab by clicking on the three dots in the top right corner and then click Settings.
    Image of Teams with a red circle around the Settings button
     
  2. Go to the Devices tab.
    Image of device settings in Teams with a red circle around the devices tab on the left
     
  3. Scroll down to Secondary Ringer and select your computer-speakers. 
    Image of the devices settings in Teams, with a red circle around the settings for managing secondary ringer

How to turn off notifications on your mobile when you are active on your computer

When you use Teams on both your computer and your mobile device, you may receive notifications on both devices simultaneously. You can easily turn off notifications on your mobile when you are active on your computer. When you are no longer active on your computer, you will receive notifications as usual on your mobile.

Follow these steps to turn off notifications on your mobile when you are active on your computer:

 

  1. Open Teams on your mobile device.
     
  2. Go to Settings. You can find this by tapping your profile picture in the top left corner, then select Settings.
    Image of the Teams app on mobile, with a red circle around and an arrow pointing to your profile picture
    Image of the side menu in the Teams app on mobile, with a red circle around the settings button
     
  3. In the settings menu, click on Notifications and scroll down to the heading Block notifications
    Image of the settings menu inside the Teams app on mobile, with a red circle around the button labeled Notifications
     
  4. Check the box that says Block when active on desktop
    Image of the notification settings that can be adjusted in the Teams app on mobile, with a red circle around the setting to block notifications when you are active on desktop, this setting is checked

 

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Published Mar. 22, 2023 12:50 PM - Last modified Aug. 26, 2025 7:38 PM