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Teams phone on mobile

With the Teams phone, you can make and receive calls using your landline number through the Teams app on your mobile device. 

Make a call

  1. Navigate to Calls in the Teams app on your mobile device. If calls is not located in the bottom menu, you can find it by tapping on More (...) in the bottom right corner. 
    Image of the Teams app on mobile where the more-option is clicked and there is a red ring around the button for Calls
     
  2. Tap the round phone icon in the bottom right corner.
    Imagine of the Calls tab in the Teams app on mobile, with a red ring around the round phone icon in the bottom right corner
     
  3. Enter a number using the dialpad.
    Image of the section for making a call in the Teams app for mobile, with a ring around the dialpad where you can type a number

    Or search for the person under the People tab. 
    Image of the section for making a call in Teams app on mobile, with a ring around the search field where you can search for a person to call
     
  4. Tap the round phone icon at the bottom of the screen to call from the dialpad. 
    Image of the section for making a call in the Teams app on mobile, with a number entered in from the keypad, and a red ring around the phone icon at the bottom of the screen, which is the button to make a call

    Or phone icon next to the name of the person who you want to call, if you searched through the person tab.

Answer a call

When someone calls your landline number in Teams, you will receive a notification on your mobile device, where you can choose to accept or decline the call. 

Image of the home screen on an iPhone, with a notification on the top of the screen with two buttons, one for accepting the call and one for declining the call

 

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Published Mar. 29, 2023 10:37 AM - Last modified Aug. 26, 2025 3:36 PM