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Connect to Eduroam WiFi with a UiO username

Log on to Eduroam with username@uio.no.

To connect to Eduroam you need a configuration file. It sets up all security policies required to use Eduroam. You login with your UiO username and password. Remember to add @uio.no after your username.

If you have recently changed your password you may need to reconnect to Eduroam.

In order to download the Eduroam configuration file, you need to be connected to wifi. You can use the uioguest network if you don't have a mobile network such as 4G/5G.

Download the Eduroam configuration file

Mac users need to follow the instructions below.

Setting up Eduroam using the wireless network uioguest

If you have a mobile network such as 4G/5G you do not need to use uioguest. 

If you have a UiO username and password, a wireless account, or an eduroam user, you can use the WiFi network uioguest to configure Eduroam. Through uioguest, you can set up Eduroam by downloading the configuration file.

In the UiO Guest Portal you can click on Setup your client for eduroam to configure eduroam on your device.

UiO Guest portal with eduroam marked

Mobile devices and Windows

  1. Go to https://www.geteduroam.app/
    • Click on Download on the App Store for iPhone and iPad
    • Click on Get it on the Play Store for Android
    • Click on Windows to download the configuration file for Windows
  2. Download and start the app, then follow the instructions

Eduroam is now configured on your device.

Mac

  1. Open the WiFi menu and connect to uioguest. The guest portal will open automatically. Login with your UiO username and password. You may get warnings that the network is open, however the network will only be used to configure Eduroam. When connecting, make sure Connect automatically is not selected. Read more about the guest network.
  2. Open a browser (Safari, Chrome, Firefox, etc.) and go to https://eduroam.no/connect/. Find and select Universitet i Oslo.
  3. Choose Apple device and then click on the green button marked uio-brukernavn@uio.no and Apple device
    • If you see a different device, click on Different operating system and find the right device in the menu.
  4. You may be asked to confirm the download. Click on Allow
  5. After the profile is downloaded, it needs to be activated. Navigate to Profiles by opening System Preferences, Use the search bar to find Profiles.
    Screenshot of "Profiles" in System Preferences
    Screenshot of "Profiles" in System Preferences
  6. Under Profiles, choose Eduroam. Make sure it is signed by G?ANT before clicking on Install...
    Screenshot showing how you check that eduroam profile is signed by G?ANT
  7. Fill inn your UiO username followed by @uio.no, and your UiO password. Then click Install.
    Screenshot showing correct login format
    Screenshot showing correct login format
  8. Eduroam is now configured on your device. If you are still connected to uioguest, you can switch to eduroam.

Linux

From eduroam.no:

  1. Open a terminal
  2. Type the following in the terminal:
  3. curl 'https://cat.eduroam.org/user/API.php?action=downloadInstaller&device=linux&profile=430' |  /usr/bin/python3
  4. If necessary it is possible to connect manually with the following settings:
  • EAP-method: TTLS
  • Phase 2-Authentication: PAP
  • Choose "use system certificates"
  • Domain: uio.no
  • Identity: username@uio.no
  • Connect

Eduroam is now configured on your device.

 

It is recommended to delete uioguest from known networks so your device doesn't connect to uioguest instead of eduroam.

Minimum specifications:

  • Android 5
  • iOS 11
  • iPadOS 13.1
  • macOS 10.13 – High Sierra
  • Windows 10

Troubleshooting

Try to delete or forget Eduroam and reconnect following the steps above or try these tricks and tips.

If you are still experiencing issues, contact the IT Helpdesk with what steps you have taken while trying to connect.

IT staff may attempt other login methods if the beforementioned methods do not work.

Contact support

Call us

Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.

Phone number: 22 84 00 04

Register case

Your request can be sent to it-support@uio.no.

Send email

Book a Zoom meeting

Students and employees can book a Zoom meeting with UiO Helpdesk. Available hours are Tuesday to Thursday between 11:00 and 13:00.

Book a video call

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Our chat is open every weekday between 09:00 and 16:00.

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Published Oct. 14, 2016 1:20 PM - Last modified July 8, 2024 1:25 PM