* Unlimited attachment uploads (antall, ikke st?rrelse) * Warning for LIKE 'NULL' in search builder. * Sort saved searches alphabetically by name rather than by id. * Fix evaluation of set vs. unset custom fields on display for correct hiding. * Set dropzone attachment size based on RT's MaxAttachmentSize configuration. Warning when too large attachments. * Add an Untake action to the Actions tab. * Add active and inactive status to query builder. * Re-add Queue to 'Order by' dropdown in Search Builder. * Add PreferDropzone config/pref option for users. Dropzone is not accessible to screen readers and this enables the previous attachments interface which is accessible. * Add keyboard shortcuts for reply and comment on ticket display page. (r / c). Press ? on keyboard to see all shortcuts. * Accept usernames for email input fields on ticket create/update * Use user timezone for date "=" queries in ticket search * Support role searches like Owner = CF.cid or Owner = Creator * Add basic stacked bar chart support * Remove table-based page layout and make design responsive * Create new elevator-light and elevator-dark themes * Convert many on-screen hints/help to tooltips * New transaction query builder for searching transactions * Add line charts to chart options * Inline edit is now available on ticket display and in ticket listings (search results, saved searches, etc.) * New graphical UI for building and editing lifecycles (workflow) and lifecycle settings * Queue can now be selected directly on the ticket create page and changed before creating a ticket * Content selected on ticket display is quoted on reply/comment * Possible to subscibe (e-mail) to Dashboards. * Add Create Ticket option to Home menu so it is available when in assets, articles, etc. * New page option to reverse transaction sort on current ticket while viewing * Move user-generated dashboards from the Home menu to Reports menu * Make Reports menu configurable, including removing default reports and adding/removing dashboards (like previous functionality in Home) * Support for filtering by lifecycle in ticket query builder * Default mobile devices to full (now responsive) RT web UI. Actually usable! * New modern REST2 API
Ellers finner du ogs? informasjon p? Best Practical (leverand?r av RT) sine sider:
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