Literature
Kaasbøll, Jens: Developing digital competence - learning, teaching and supporting use of information technology, 2013. University of Oslo. Fulltext.
Kaasbøll, Jens: Chapter 14 Mutual learning during development, 2013
Bruton, Noel: How To Manage The IT Helpdesk - A guide for user support and call centre managers, Butterworth Heinemann, 2002, chapter 23 . Fulltext.
Hattie, John A.C.: Visible Learning: A synthesis of over 800 meta-analyses relating to achievement, Routledge, 2009, p 181
English-Norsk oversettelse av fagtermer
Auxiliary literature
Ruth Clark: Leveraging multimedia for learning, 2007. Adobe. Fulltext.
Holton III (1996) The flawed four-level evaluation model
Ngoma, Kaasbøll, Aanestad (2008) From user training to in-service support
Committee on IT Literacy (1999) Being Fluent with Information Technology
Calvani et.al. (2012) Are young generations in secondary school digitally competent? A study on Italian teenagers
Mitra et al (2005) Acquisition of computing literacy on shared public computers: children and the “hole in the wall.”
McNeive (2009) Super Users Have Great Value in Your Organization
Slides
Introduction, Fulltext.
Learning skills, Fulltext.
Instructions and Directions, Fulltext.
Subject Matter Areas, Fulltext.
IT Concepts, Fulltext.
Learning IT Concepts, Fulltext.
Learning information, Fulltext.
Slide design, Fulltext.
Activity fit, Fulltext.
Learning problem solving, Fulltext.
Training for Transfer, Fulltext.
Example - Spreadsheet into document , Fulltext.
Example - Spreadsheet into document - Instruction sheet, Fulltext.
IT literacy (two slides pr page, hyperlinks broken)
IT literacy (one slide pr page, hyperlinks operational)
Guides to exercise solutions
Chapter 2 - Skills, Fulltext.
InstructionSheetToC, Fulltext.
instructionSheetGraphs, Fulltext.
Example Graph, Fulltext.
Previous exam papers
Exam paper 2012 - English, Fulltext.
Exam paper 2012 - nynorsk, Fulltext.
Exam paper 2012 - bokmål, Fulltext.
Exam 2012 - Guidelines for solution, Fulltext.
Test exam 2012, Fulltext.