1. Document Information
1.1 Date of Last Update
February 4, 2024
Version 1.0
1.2 Distribution List for Notifications
This profile is kept up-to-date on the location specified in section 1.3.
E-mail notifications of updates are sent to the Trusted Introducer for CERTs in Europe (see https://www.trusted-introducer.org/).
1.3 Locations Where This Document May Be Found
The current version of this document:
/english/services/it/security/cert/rfc2350.html
2 Contact Information
2.1 Name of the Team
UiO-CERT, The University of Oslo, Norway
2.2 Postal Address
/english/services/it/security/cert/contact/index.html
USIT/UiO-CERT
PB 1059 Blindern
0316 Oslo
Norway
2.3 Time Zone
UiO-CERT is located in Oslo, Norway. Nominally CET (UTC +1), CEST (UTC +2) during daylight saving time.
2.4 Telephone number
+47 22 84 09 11
2.5 Facsimile number
Not applicable.
2.6 Other telecommunication
Not applicable.
2.7 Electronic mail address
Main e-mail address is cert@uio.no
2.8 Public keys and encryption information
UiO-CERT PGP key: /english/services/it/security/cert/cert@uio.no.pub.gpg.asc
2.9 Team members
No public information is provided about UiO-CERT members.
2.10 Other information
For additional information about how to contact UiO-CERT:
/english/services/it/security/cert/contact/index.html
UiO-CERT is a member of FIRST:
https://www.first.org/members/teams/uio-cert
UiO-CERT is a TF-CSIRT member, Accredited by Trusted Introducer:
https://www.trusted-introducer.org/directory/teams/uio-cert.html
3 Points of Customer Contact
E-mail is the preferred method for contacting UiO-CERT.
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E-mail address: cert@uio.no
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Telephone during business hours (08:00–17:00 CET/CEST Monday–Friday): +47 22 84 00 04
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Telephone for time-critical emergencies outside business hours: +47 22 84 09 11
4 Charter
4.1 Mission Statement
- UiO-CERT handles IT-related security incidents, such as virus, break-ins and vulnerabilities for the constituency
- UiO-CERT enforces the AUP (acceptable use-policy) and the The rules and procedures in the IT security handbook (in Norwegian)
- UiO-CERT provides services to the University of Oslo, our partners, and other CSIRTs. The list of services is revised and updated regularly, and can be found below.
- UiO-CERT is the hub of information in security related issues.
4.2 Constituency
Generally the constituency is the University of Oslo and cooperating partners/groups, which is at least uio.no
(AS 224)
4.3 Sponsorship and/or Affiliation
UiO-CERT is a part of the IT-department at the University of Oslo
4.4 Authority
UiO-CERT has the authority to take relevant countermeasures to prevent and handle incidents in our constituency.
5 Policies
5.1 Types of Incidents and Level of Support
UiO-CERT will assess incidents based on severity and impact on the constituency.
5.2 Co-operation, Interaction and Disclosure of Information
Classification
Sensitive information encompasses sensitive personal data, as defined by relevant privacy legislation, and business confidential information. All information related to security incidents is cons