Reset from Company Portal
Reset from Company Portal removes personal files, apps, and settings, reusing your PC's original settings. After the reset, the PC is ready for the next user to log in and use it.
How long does the process take?
It can take up to 5 minutes to start the process. Once the process has started a restart is required, which will finish the process during the restart.
The entire process can take up to 30 minutes.
How to start Reset?
- Start Company Portal from the start menu
- Click on Devices
- Click on your device
- Click on Actions(1), and then Reset(2)
- Click on Reset
- Start a sync, and the reset will start almost immediately.
Did you find what you were looking for?
Contact support
Call us
Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.
Phone number: 22 84 00 04
Book a Zoom meeting
Students and employees can book a Zoom meeting with UiO Helpdesk. Available hours are Tuesday to Thursday between 11:00 and 13:00.
Book a video call