Introduction to the course: what is cscw?
Additional readings
Grudin, J. (1994): Computer-Supported Cooperative Work: History and Focus, IEEE Computer vol. 27 no. 5 (May 1994), pp. 19-25. Online access from Jonathans homepage.
Understanding cooperative work
Mandatory readings
Schmidt, K. & L. Bannon: Taking CSCW Seriously. Supporting Articulation Work, 1992. Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 1 no. 1, pp. 7-40. Online access at Kjeld's homepage.
Gasser, L.: The integration of computing and routine work, 1986. ACM; ACM Transactions on Information Systems (TOIS), Volume 4 Issue 3. Online access at The ACM Digital Library.
Additional readings
Carstensen, P. H. & S?rensen, C.: From the Social to the Systematic. Mechanisms Supporting Coordination in Design, 1996. Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 5 no. 4, pp. 387-413 . online access .
Orlikowski, W.: Learning from Notes: Organizational Issues in Groupware Implementation, 1992. Turner and Kraut (eds.): Proceedings of the Conference on Computer-Supported Cooperative Work, CSCW'92, pp. 362-369. online at ACM Digital Library .
Complexities of cooperative work
Mandatory readings
Bowers, J.; Button, G. & Sharrock, W.: Workflow from Within and Without: Technology and Cooperative Work on the Print Industry Shopfloor, 1995. Marmolin m.fl. (red): Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work, ECSCW'95, Kluwer, pp. 51-66. Online access at ECSCW.
Bowers, J.: The work to make a network work: studying CSCW in action, 1994. Proceedings of the 1994 ACM conference on Computer supported cooperative work, pp. 287 - 298 . online at ACM Digital Library .
Additional readings
Cohen, A. L., Cash, D., & Muller, M. J. : Designing to support adversarial collaboration, 2000. Whittaker and Kellogg (eds.), Proceedings of the Conference on Computer-Supported Cooperative Work, CSCW 2000, ACM, pp. 31-49. online at ACM Digital Library .
Heath, C. and Luff, P.: Collaborative activity and technological design: Task coordination in London Underground control rooms , 1991. Proceedings of the Second European Conference on Computer-Supported Cooperative Work. Fulltekst.
IT work as cooperative work
Mandatory readings
Grinter, R.: Recomposition: Coordinating a Web of Software Dependencies, 2003. Computer Supported Cooperative Work: Journal of Collaborative Computing, 12(3): 297-327. Fulltekst.
Balka, E. & Wagner, I.: Making things work: dimensions of configurability as appropriation work, 2007. Proceedings of CSCW'06, ACM . Fulltekst.
Additional readings
Procter, R., Rouncefield, M., Poschen, M., Lin, Y. & Voss, A.: Agile Project Management: A Case Study of a Virtual Research Environment Development Project, 2011. Journal of CSCW vol 20 no 3: 197-225. Fulltekst.
Grinter, R.E.: Recomposition: Putting It All Back Together Again, 1998. ACM. CSCW'98: 393-402. Fulltekst.
Dittrich, Y., D.W. Randall & J. Singer: Software Engineering as Cooperative Work, 2009. Computer Supported Cooperative Work, 18: 393–399. Fulltekst.
Theories in cscw: Actor-Network Theory (ANT)
Mandatory readings
Berg, M.: On Distribution, Drift and the Electronic Medical Record: Some Tools for a Sociology of the Formal, 1997. Hughes m.fl. (red): Proceedings of the Fifth European Conference on Computer-Supported Cooperative Work, ECSCW'97, Kluwer, pp. 141-156 . Online access via ECSCW .
Aanestad, M.: The Camera as an Actor: Design-in-Use of Telemedicine Infrastructure in Surgery, 2003. Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol 12, pp 1-20, Kluwer . (online at Margunn's home page).
Additional readings
Callon, M.: Some elements of a sociology of translation: domestication of the scallops and the fishermen of St Brieuc Bay, 1986. in J. Law, Power, action and belief: a new sociology of knowledge? London, Routledge, 1986, pp.196-223. Fulltekst.
Law, J.: Notes on the Theory of the Actor Network: Ordering, Strategy and Heterogeneity, 1992. Centre for Science Studies, Lancaster University. Fulltekst.
Theories in cscw: Activity Theory (AT)
Mandatory readings
Bardram, J. E.: Designing for the Dynamics of Cooperative Work Activities, 1998. Poltrock & Grudin (red): Proceedings of the Conference on Computer-Supported Cooperative Work, CSCW'98, ACM, pp. 89-98 . Online access at The ACM Digital Library.
Hasu, M. and Y. Engestr?m: Measurement in action: an activity-theoretical perspective on producer}user interaction, 2000. International Journal of Human-Computer Studies. Volume 53, Issue 1, pp. 61-89. Fulltekst.
Additional readings
Engestr?m, Y. (2001): Expansive Learning at Work: toward an activity theoretical reconceptualization, In Journal of Education and Work, Vol. 14, No. 1, 2001, pp. 133-156. Routledge. Fulltekst.
Halversen, C.: Activity Theory and Distributed Cognition: Or WHat Does CSCW Need to DO with Theories?, 2001. Journal of CSCW vol 11: 243-267. Fulltekst.
Engestr?m, Y. & Escalante, V.: Mundane Tool or Object of Affection? The Rise and Fall of the Postal Buddy, in Nardi (ed): Context and consciousness: activity theory and human-computer interaction, 1996. MIT Press. kopi.
Miettinen, R.: The concept of activity in the analysis of heterogenuous networks in innovation process, 1997. CSTT Workshop, "Actor Network and After". Fulltekst.
Miettinen, R.: The riddle of things: Activity theory and actor-network theory as approaches to studying innovations, 1999. Mind, Culture, and Activity. volume 6, issue 3, pp. 170 — 195. Fulltekst.
Miettingen, R. & Hasu, M.: Articulating User Needs in Collaborative Design: Towards an Activity-Theoretical Approach, 2002. Computer Supported Cooperative Work 11: 129–151. Fulltekst.
The concept of "work" in cscw
Mandatory readings
Schmidt, K.: The Concept of ‘Work’ in CSCW, 2011. Computer Supported Cooperative Work 20:341–401. Fulltekst.
Additional readings
Star, S.L.: This is Not a Boundary Object: Reflections on the Origin of a Concept, 2010. Science, Technology, & Human Values. Volume 35, issue 5, pp. 601-617. Fulltekst.
Schmidt, K.: ‘Keep Up the Good Work!’: The Concept of ‘Work’ in CSCW, 2010. Proceedings of COOP 2010, Springer: 265-285. Fulltekst.
Cyber infrastructures (eScience)
Mandatory readings
Ribes, D. and Lee, C. P. : Sociotechnical Studies of Cyberinfrastructure and e-Research: Current Themes and Future Trajectories., 2010. Computer Supported Cooperative Work. (Introduction to Special Issue of JCSCW), 19(3-4): 231-244. Fulltekst.
Star, S.L. & K. Ruhleder: Steps towards an ecology of infrastructure: complex problems in design and access for large-scale collaborative systems, 1994. ACM: Proceedings CSCW '94. pp. 253-264. Fulltekst.
Additional readings
Bietz, M.J., Baumer, E.P.S., & Lee, C.P. : Synergizing in cyberinfrastructure development, 2010. Computer Supported Cooperative Work. (Introduction to Special Issue of JCSCW), 19(3-4): 245-281 . Fulltekst.
O’Day, V. L., Adler, A., Kuchinsky, A. & Bouch, A.: When Worlds Collide: Molecular biology as interdisciplinary collaboration, 2001. Prinz et al. (eds.), Proceedings of the Seventh European Conference on Computer Supported Cooperative Work, ECSCW 2001, Kluwer, pp. 399-418. Online access at ECSCW.
Olivier, H. & N. Pinkward: Collaborative Virtual Environments - Hype or Hope for CSCW?, 2007. IfI Technical Report Series. IfI-07-14. Department of Informatics. Clausthal University of Technology. Fulltekst.
Procter R, Rouncefield M, Lin Y-W, Poschen M & Voss A.: Agile Management: Strategies for Developing a Virtual Research Environment, 2011. Journal of Computer-Supported Cooperative Work 20, no. 3: 197-225. Fulltekst.
Cscw outside work
Mandatory readings
Baggethun, A. & Reyes, L.F.M.: Understanding YouTube in a CSCW context, 2011. inf5200 report, Department of Informatics. Fulltekst.
Nardi, B. & Harris, J.: Strangers and Friends: Collaborative Play in World of Warcraft, 2006. CSCW conference, ACM: . Fulltekst.
Ashkanasy, S., Vetere, F., Davis, H. & Shanks, G.: Finding the other 5%: Understanding the role of social networking technologies in building personal networks for young adults with cancer, 2009. Proceedings of ECSCW 2009, Springer: 105-121. Fulltekst.
Additional readings
Wong, N., Tang, A., Livingston, I., Gutwin, C. & Mandryk, R.: Character Sharing in World of Warcraft, 2009. Proceedings of ECSCW'09, Springer: 343--362. Fulltekst.
Bardzell, J,. Nichold, J., Pace, T., Bardzell, S.: Come Meet Me at Ulduar: Progression Raiding in World of Warcraft, 2012. ACM, CSCW. Fulltekst.
Baumer, E.P.S., Sueyoshi, M., Tomlinson, B.: Bloggers and Readers Blogging Together: Collaborative Co-creation of Political Blogs, 2011. J of Computer Supported Cooperative Work 20: 1-36. Fulltekst.
Crabtree, A., Rodden, T. & Benford, S.: Moving with the Times: IT Research and the Boundaries of CSCW, 2005. Journal of CSCW vol 14: 217-251. Fulltekst.
Brown, B. & Barkhuus, L.: Leisure and CSCW: Introduction to Special Edition, 2007. J of Computer Supported Cooperative Work 16: 1-10. Fulltekst.
Pervasive technology
Mandatory readings
Jiang, X, N.C. Chen, J.I. Hong, K. Wang & L. Takayama: Siren: Context-Aware Computing for Firefighting, 2004. Human-Computer Interaction Institute. Paper 77. Fulltekst.
Klann, M.: Tactical Navigation Support for Firefighters: The LifeNet Ad-Hoc Sensor-Network and Wearable System, 2009. Lecture Notes in Computer Science, 2009, Volume 5424/2009, 41-56. Fulltekst.
Additional readings
Ciolfi, L. & L. Bannon: Designing hybrid places: merging interaction design, ubiquitous technologies and geographies of the museum space, 2007. CoDesign, Volume 3, Number 3, September 2007 , pp. 159-180(22). Fulltekst.
Grinter, R; Aoki, P.M; Hurst, A; Szymanski, M.H; Thornton, J. & Woodruff, A.: Revisiting the visit: understanding how technology can shape the museum visit, 2002. Proceedings of the 2002 ACM conference on Computer supported cooperative work, pp. 146 - 155 . online access at ACM's Digital Library.
Hindmarsh, J; Heath, C; vom Lehn, D. & Cleverly, J.: Creating assemblies: aboard the Ghost Ship, 2002. Proceedings of the 2002 ACM conference on Computer supported cooperative work, pp. 156 - 165 . online access at ACM's Digital Library.
Bardram, J.E. & Christensen,H.B.: Supporting Pervasive Collaboration in Healthcare — An Activity-Driven Computing Infrastructure, 2004. Technical report CfPC Technical Report 2004-PB-63, Centre for Pervasive Computing. Fulltekst.
Hornecker, E.: The role of physicality in tangible and embodied interactions, 2011. ACM INteractions Magazine, vol 18 issue 2: 19-23. Fulltekst.
Mobile work
Mandatory readings
Belotti, V. & Bly, S.: Walking away from the desktop computer: distributed collaboration and mobility in a product design team, 1996 . Proceedings of the 1996 ACM conference on Computer supported cooperative work, pp. 209 - 218 . Online access at The ACM Digital Library.
Luff, P. & Heath, C.: Mobility in collaboration, 1998. Proceedings of the 1998 ACM conference on Computer supported cooperative work, pp. 305 - 314 . Fulltekst.
Additional readings
Kristiansen, L.: Nurse calls via personal wireless devices; some challenges and possible design solutions, 2011. CBMS: 24th International Symposium of Computer-Based medical Systems. Fulltekst.
Kristoffersen, S. & F. Ljungberg: Making place” to make IT work: empirical explorations of HCI for mobile CSCW, 1999. ACM: GROUP '99: . Fulltekst.
Weilenmann, A. & Larsson, C: Collaborative use of mobile telephones: A field study of Swedish teenagers, 2000. Proceedings of the 1st Nordic Conference on Computer-Human Interaction (NordiCHI 2000) Stockholm, 23 -25 October. Fulltekst.
Holone, H. & Herstad, J.: Negotiating privacy boundaries in social applications for accessibility mapping, 2010. Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries: 217-225. Fulltekst.
Weilenmann, A.: Mobile Methodologies: Experiences from Studies of Mobile Technologies-in-Use, 2001. Proceedings of the 24th Information Systems Research Seminar in Scandinavia (IRIS 24), Bj?rnestad et al. (eds) vol. 3: 243-257. Fulltekst.
Churchill, E.F. & Munro, A.J.: Work/place: mobile technologies and arenas of activity, 2001. ACM SIGGROUP Bulletin Volume 22 Issue 3: 3-9. Fulltekst.
Global work
Mandatory readings
Herbsleb, J. D., Mockus, A., Finholt, T. A., and Grinter, R. E. : Distance, dependencies, and delay in a global collaboration, 2000. Whitakker and Kellogg (eds.), Proceedings of the Conference on Computer-Supported Cooperative Work, CSCW 2000, ACM, pp. 319-328. online at ACM Digital Library .
Beyene, T., Hinds, P.J. & Cramton, C.D: Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work, 2009. Harvard Business Scholl working paper 09-138. Fulltekst.
Additional readings
Hinds, P.J. &; M. Mortensen: Understanding Conflict in Geographically Distributed Teams: The Moderating Effects of Shared identity, Shared Context and Spontaneous Communication, 2005. Organization Science; May/Jun 2005; 16, 3: 290-307 . Fulltekst.
Ehrlich, K. & K. Chang; : Leveraging expertise in global software teams: Going outside boundaries, 2006. Global Software Engineering, 149 - 158. Fulltekst.
Avram, G., Bannon, L., Sheehan, A., Sigfridsson, A., Sullivan, D: Examining Life at the Code Face , 2008. CHASE workshop, International Conference on Software Engineering, 13 May 2008, Leipzig, Germany. Fulltekst.
Designing cscw
Mandatory readings
Grudin, J.: Groupware and Social Dynamics: Eight Challenges for Developers, 1994b. Communications of the ACM vol. 37 no. 1 (Jan. 1994), pp. 93-105. (Online access at ACM).
Robinson, M.: Design for Unanticipated Use ..., 1993. de Michelis m.fl. (red): Proceedings of the Third European Conference on Computer-Supported Cooperative Work, ECSCW'93, Kluwer, pp. 187-202 . Fulltekst.
Additional readings
Peter H. Carstensen and Kjeld Schmidt (2003): Computer Supported Cooperative Work: New Challenges to Systems Design, in To appear in Kenji Itoh (ed.). Handbook of Human Factors, Tokyo 2003, pp. 619-636 [in Japanese], available from Kjeld's home page
Dourish, P.: Implications for design, 2006. Proceedings of the SIGCHI conference on Human Factors in computing systems: 541-550. Fulltekst.
Participatory design & cscw
Mandatory readings
Kyng, M.: Designing for cooperation: cooperating in design, 2000. Communications of the ACM, pp. 65-73. online at ACM Digital Library .
Kensing, F. & Blomberg, J.: Participatory Design: Issues and Concerns, 1998. Computer Supported Cooperative Work 7: 167–185. Fulltekst.
Robertson, T.: Shoppers and Tailors: Participative Practices in Small Australian Design Companies, 1998. Computer Supported Cooperative Work 7: 205–221. Fulltekst.
Additional readings
Bowers, J. & Pycock, J. : Talking Through Design: Requirements and Resistance in Cooperative Prototyping, 1994. Proc. CHI'94, ACM, 299-305. Fulltekst.
Maquil, V., Psik, T., Wagner, I. & Wagner, M. (2007): Expressive Interactions - Supporting Collaboration in Urban Design, GROUP '07, Nov. 4-7, 2007, Sanible Island, Florida, USA. ACM.. Online access at ACM Portal.
Bratteteig, T. og Wagner, I.: Spaces for Participatory Creativity, 2010. ACM. Participatory Design Conference: 51-60. Fulltekst.
Plowman, L., Rogers, Y. & Ramage, M.: What Are Workplace Studies For?, 1995. Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work, September 10-14, Stockholm, Sweden: 309-324. Fulltekst.
Extra readings
Fitzpatrick, G.: Integrated care and the working record, 2004. Health Informatics Journal, Vol. 10, No. 4, 291-302. Fulltekst.
Olivier, H. & N. Pinkward (2007): Collaborative Virtual Environments - Hype or Hope for CSCW?, IfI Technical Report Series. IfI-07-14. Department of Informatics. Clausthal University of Technology. Online access via Das Institut für Informatik, TU Clausthal..
Heath, C et al: Configuring Awareness, 2010. Computer supported cooperative work (CSCW): 11 (3-4): 317-347. Fulltekst.
Schmidt, K.: The Problem with `Awareness': Introductory Remarks on `Awareness in CSCW', 2010. Computer supported cooperative work (CSCW): 11 (3-4): 285-298 . Fulltekst.
Perin, C.: Electronic social fields in bureaucracies, 1991. Communications of the ACM, Vol. 34 (12), pp. 74-82. Online access at The ACM Digital Library.
Benyon, D., K. H??k & L. Nigay: Spaces of interaction, 2010. ACM, Proceedings of the 2010 ACM-BCS Visions of Computer Science Conference: . Fulltekst.
Robertson, T. : The Public Availability of Actions and Artefacts, 2010. Computer supporter cooperative work (CSCW), 11 (3-4): 299-316. Volume 11, number 3-4, pp. 299-316. Fulltekst.
Grinter, R.E.: From workplace to development: what have we learned so far and where do we go?, 1997. Proceedings of the international ACM SIGGROUP conference on Supporting group work : the integration challenge: the integration challenge (Group' 97), pp. 231 - 240 . online at ACM Digital Library .
Flores, F., Graves, M., Hartfield, B,. Winograd, T.: Computer Systems and the Design of Organizational Interaction, 1988. ACM. Fulltekst.