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Handouts for the lecture 15 May: Summary . I received no suggestions for topics, so I made the session into a problem solving one with topics relevant for the written exam.
Last lecture 15th May. I am open for suggestions of what to do during that session, so please send me some words.
The complete book which includes all the chapters previously published.
Handouts for the lecture 24 April: Theories of learning
Handouts for the lecture 17 April: Super-users as leaders and IT support
Additional core literature Chapter 11.5 and 12 and How To Manage The IT Helpdesk - A guide for user support and call centre managers
Test exam You can solve this exam paper and submit your solution to me, and I will return an assessment to you within a few days.
Submit either as e-mail attachment, or, if you do it on paper, give it to me during the lecture or give it to the Ifi administration, 4th floor. Anytime until one week before the course exam.
You can write in English or Norwegian. In the course exam, the exam paper will be in the language you have chosen.
Handouts for the lecture 10 April: Super-users . Additional core literature Chapter 11 and Super Users Have Great Value in Your Organization
Another possible topic for Assignment 4:
By the end of this month, your Facebook profile will be converted to the new Timeline format.
Take advantage of free online tutorials from Grovo to make the most of this change, and quickly set up your Timeline as you want your friends and the world to see it. Learn how at http://facebook.techlist.com The Timeline course is a series of one-minute videos showing exactly what to do and how. You can watch them in order or skip to the ones you want:
Introduction to Facebook Timeline
- What Facebook Timeline is and an overview of what you'll learn about it....
If you need a topic, the DCA IT literacy test is a good option for Assignment 4.
Handouts for the lecture 27 March: IT literacy
Literacy tests for downloading from fronter --> INF3280 - Fellesrom 2012-v?r --> Tutorial/Undervisning --> DCA English translations.pdf
Handouts for the lecture 20 March: Evaluation of user training . Additional core literature Formative evaluation . Auxiliary literature The flawed four-level evaluation model and From user training to in-service support
Video on the Hole in the Wall experiment How kids learn IT on their own.
Two handouts for the lecture 13 March: Navigation and Learning to learn
Handouts for the lecture 6 March: Task support
Additional reading on training adults Some of the examples are a bit outdated.
Two additional handouts for the lecture 28 Feb: Task support and Training for transfer
Two additional handouts for the lecture 21 Feb: Information competence and Slide design
Two handouts for the lecture 14 Feb: IT concepts and Learning IT concepts
Submit Assignment 1-4 using Devilry and not ClassFronter, as previously announced.
Handouts for lecture 7 Feb. We will use EndNote in the class, so if possible, please install it on your laptop and bring it to the lecture. EndNote can be downloaded from Programvare ved UiO