TSD Operational Log - Page 17

Dear user

We have managed to complete the maintance work ahead of planned time schedule. All the Windows VM are now in service.

Regards

Nihal

Dear TSD-users,

on Monday 19/09 between 8:00 and 16:30 am there will be a maintenance stop of the windows VMs in TSD. The maintenance work aims at deploying and enabling BLAST, a new web-based login protocol to the Windows VMs, in the projects between p13 to p159 (included). The BLAST agent has been already installed on the machines between p160 and p202, so these projects will not be affected by the downtime. During the downtime the machines will not be available for login and the existing section will be closed.
Please follow the updates on the operations on our operational log:
http://www.uio.no/tjenester/it/forskning/sensitiv/log/

The new login protocol will be enabled some days after and you will receive a new mail with instructions on how to do the login. We are very confident that the new web-based login will improve significantly the user-friendliness, thus making TSD an even more powerful service for research on sensitive data!

Regards,...

We have now finished the maintenance on Windows VM's for projects p160- p190 .

All the Windows VMs for projects p160 -P190 are back in service now.

Sorry for any inconvenience caused.

Regards  on behalf of the TSD-team
Nihal D. Perera

This downtime applies only for Windows virtual machines  for projects : p160  to p190.  
Time: Thursday  07:00  -15:00 hrs...

Users will not be able to change their password via brukerinfo inside TSD at the moment.

We apologize for the inconvenience,

Regards,

Nihal D. Perera

Dear TSD-users,

the new version of brukerinfo will be deployed in TSD on Thursday the 25/08 between 10:00 and 12:00. This means that users will not be able to change their password via brukerinfo inside TSD during the maintenance window. We hope to finish by 12:00, but in case of delay the operational log will be update.

We apologize for the inconvenience,

Regards,

Francesca

Dear TSD-users,

on Saturday 11/06 at 8:00 am we will test the failover mechanism for the main routers in TSD. The users that will be logged in at the time of the testing will be probably logged out and will need to log in again. A part from that, there will be any other consequence for the TSD infrastructure.

Regards,

Francesca

Dear TSD-users,
the planned maintenance stop is successfully finished, with 45 minutes delay. The service is back in production. Jobs that were queuing has already started.

Regards,
Francesca
 

Dear TSD-users,

please remember the TSD maintenance stop tomorrow Wed 08/06 at 9:00 am (90 minutes). The service will be totally unavailable during the maintenace. 

Regards,
Francesca
 

Dear TSD-users,

the filelock is not responding at the moment, so the import/export of files is not possible at the moment. We are working to solve the problem as soon as possible.

We apologize for the inconvenience,

Regards,

Francesca

Dear Colossus-users,

due to a security bug in the configuration of the export of the BeeGFS filesystem from Colossus to the TSD disk, the submission to cluster is not possible at the moment and the BeeGFS disk is not accessible  (/cluster/project/pXX). The jobs that are running at the moment will still run, and the outputs will be found in the /cluster/project/pXX area, once it will be enabled again. We are aiming at solving the security issue  as soon as possible. You will receive more info tomorrow around noon.

We apologise for the inconvenience.
Regards,
Francesca

Dear TSD user,

we are having network problem at the moment and the TSD is not reachable. We are working to investigate the causes in order to solve the problem as soon as possible.

We apoligise for the inconvenience.

Regards,

Francesca

Dear TSD-users,

on the 11/05-2015 we had a hardware failure of one DELL hosts. All the machines on that host went down and immediately rebooted on an other of the available host. But the view server was down for one hour and the users could not login to windows machines via PCoIP. Linux VMs were all the time available via the thinlinc protocol.

The problem was caused by an hardware failure and we are now in contact with the vendor to discuss the incident and possibly have the host replaced.

We apologize for the inconvenience,

Regards,

Francesca

At the moment, we experience problems with login via ThinLinc client. We are working on the issue and hope to resolve it as soon as possible.

Sorry for the inconvenience

Nihal@TSD

Dear TSD-users,

on Thursday 28/04 from 16:00 to 20:00 CEST there will be patching of the CISCO switches. The new code contains a  bug fix and has been strongly advised by the vendors and the security officers. The maintenance operations  will not be visible from the end user point of view.

Please follow the operational log for any update.

Regards,

Francesca

 TSD users can now login via WMware Horizon client.

We apologize for the inconvenience.

TSD-team@USIT

At the moment, we experience   problems with login via WMware Horizon client. We are working on the issue and hope to resolve it as soon as possible.

TSD-team@USIT

Dear TSD-users,

The Filelock service is down at the moment due to the announced maintenance. The open sessions will be killed. We strongly advice not to import/export anything while your session is still open as this might result in the failure of the import/export operations. The service will be back in production around 11:00 CEST. Please follow the operation here!

Regards,

-----------------------------------------------------

Francesca@TSD

we have a maintenance of the TSD filelock on Tuesday 19/04 between 9:00 and 11:00 am CEST. During this time-frame users can import files but the  files will be available on the inside of TSD only at the end of the maintenance. Likewise, users can place files to be exported into the /tsd/pXXX/fx/export area, but the files can  be fetched on the outside after 11:00 am CEST.

We apologize for the inconvenience,
Regards,
Francesca

Dear TSD users,

the windows machine are now available for login via both PCoIP and ssh+RDP. We are working to re-establish the connection with the linux machines.

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there is an unplanned TSD service outage right now. We are investigating the problem, confident that it will be solved soon.

We apologize for the inconvenience.

Francesca

Dear TSD-users

since today (14/04) a 19:00 pm circa all the linux and windows machines in TSD are not available for login. We are investigating the problem, hoping to find a solution as soon as possible.

We apologize for the inconvenience.

Regards,

Francesca

Dear  TSD-users,
almost all the linux machines are down at the moment. We are working hard to fix the problem as soon as possible.

Follow the progresses on the operational log:
http://www.uio.no/tjenester/it/forskning/sensitiv/log/

We apologise for the inconvenience,
Regards,

Francesca