Simple printing: If you just need simple printing without installing anything, you can print from your browser using Web Print.
Guides:
Printing from Windows with Mobilityprint
- Go to MobilityPrint, and press Download.
- The page will automatically select the appropriate installation file based on your device.
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- Install/open the downloaded file
- During the process, you will be prompted to enter your UiO username and password.
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- Select printer queue
- If requested to select multiple printer queues, you only need to select the queue UiO-Print.
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- Once installation is complete, you can print to UiO printers
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Printing from Mac with Mobilityprint
- Go to MobilityPrint, and press Download
- The page will automatically select the appropriate installation file based on your device.
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- Install/Open the downloaded file
- Double-click the pkg file to start the installation.
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- A guide will open to install Mobilityprint on your computer
- Follow the steps in the guide.
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- When Mobilityprint is installed, close the guide and start printing
- When you print, select "UiO-Print" for printing.
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- When printing, a dialog will prompt you for your username and password
- Enter your UiO username and password.
- Check the box to save the password to the keychain, so you won't be prompted for your username and password next time you print.
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Printing from Linux
- To set up printing on Linux, follow this Papercut guide.
Frequently Asked Questions:
I'm printing from my Mac, why does it say "Hold for authentication"?
If you see this message, you need to authenticate again when printing. This may happen if you have changed your password or entered the wrong password. Click on the symbol marked in the image, then enter your UiO username and password. You should then be able to send the print job to the printer and retrieve your document.
I have changed my password, why am I unable to print?
If you are unable to print after changing your password, you may need to authenticate again.
For Mac computers, you will usually see Waiting for authentication or Hold for authentication, refer to the solution in the previous question.
For Windows users, this should usually work fine. If you are unable to print after changing your password, you may need to set up MobilityPrint again. Refer to the guide above to install MobilityPrint.
Which printer should I choose when I want to print?
You should send your print job to the UiO-Print printer queue.